RunWhen Founder, Kyle Forster

A note from our founder

Have you noticed that as you use ChatGPT more and more, you spend less time searching the web? It is faster to get answers to questions, faster to get to a button click that does what I want.

However, it can't answer questions about my calendar. It can't send an email it helped me draft. It doesn't have the AI tools that I use every day as part of my job working with my colleagues.

It can't check the release we promoted an hour ago. It can't check how much we spent on cloud bills in non-prod yesterday.  It can't run aws describe-instances-status, kubectl get, curl -X get, sql select, redis-cli get.

AI like ChatGPT doesn't have the tools every one of our engineers, myself included, run every day to get answers or make the changes that are critical to our business.

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Our experience working on the forefront of agentic AI has us convinced that great AI is not the limiting factor for great engineering AI. The limiting factor is great engineering AI tools.

Building the first several hundred great engineering AI tools was tedious work! We got a little better at it. Then we got a lot better at it. As the tool count grew, we got a little better at managing tools at scale. Then we got a lot better at it.

Our customers don't use hundreds of our tools.  They use THOUSANDS... and we are just getting started.

Our forward-deployed engineers work with our customers' engineers to install thousands of tools from our libraries in the first hour, and then build "30 new tools in the first 30 days." These tools are specific to their applications, their infrastructure, their workflows. Even the mainframe? Yep... even the mainframe.

We started with tools that engineers use when responding to alerts and incidents. We then built tools engineers use to (safely) fix problems in their environments. We are building tools engineers use when answering questions about configurations, or cost, or security... and tools to (safely) make changes.

We are working on tools that find which tools are missing, and in some cases tools that can build tools.

Where to from here? Well... perhaps it is up to you.

Kyle Forster, Founder of RunWhen
Kyle Forster's Signature
3,432
AI SRE Tools in the library for cloud infrastructure, platform and applications
86,524
Autonomous AI Troubleshooting Sessions, saving time and reducing MTTR
2,562
Hours of downtime saved by AI-assisted triage, root cause analysis and remediation

Join the team?

RunWhen is actively hiring across engineering and go-to-market positions. We expect to double in size every year for...well... the forseeable future.

If this sounds like you, book a meeting to discuss opportunities further.

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RunWhen Team in video call

Ready to get started?

Let’s take your team to the next level.

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