AGENTIC AUTOMATION THAT HELPS

any engineer on any team handle any issue anywhere

Learn How
Learn Why

Getting more headcount? Nope.  Building more dashboards? Groan.
Writing more runbooks? Yuck.  We can help.

In Pre-Production
In Production

Developer Self-Service

Unblock developers waiting for help triaging CI/CD issues,  finding platform automation, getting information to re-create issues in production

Book a Demo

Faster MTTR with
fewer escalations

Replace runbooks with agentic automation that empowers on-call first responders to do more without escalating -- alert triage, root cause analysis, deep investigations, standard operating procedures, remediation.

Try It In Our Env Today

"I escalated it"
vs
"I solved it"

If you are interested in an analyis of your incidents to see how many of them could have been solved by A SINGLE ENGINEER equipped with agentic automation...

Book An Analysis Call

Agentic automation: batteries included

Our installer configures thousands of agentic automations out of the box, all of which are reviewed by our industry experts. Think infrastructure diagnostics, OSS runbooks, application observability...

See The Entire List

See what can be
done in 30 days?

Our forward-deployed engineers work with your team to build 30 new agentic automations in 30 days integrating deeper with your apps, data and toolchain.
‍
If you choose not to move forward with the RunWhen platform, your team can keep the code that was written and use it as stand-alone automation.

Replace runbook rot with agentic automation

With AI coding, building agentic automation is easier than writing documentation and 100x faster than legacy runbook automation.
Foreground agents get the right automation to the right person at the right time so they don't escalate.

Agents are aware of your environment. This is like asking a senior SRE "given what you seeing, what automation should I run RIGHT NOW?" before escalating for help.

Building production-grade, agent-ready automation with the RunWhen MCP server is faster than writing documentation.

Keep observability budgets in check with agentic automation

With AI coding, automating diagnostics is faster than building dashboards. No more quirky cardinality problems or logging "just in case" that racks up expensive observability bills.

Background agents run these diagnostics 24x7 while listening to your existing alerts. They start an investigation when anything goes wrong.

Agentic automation lets them explain what they found, answer follow up questions and is vastly more accurate than observability-based AI SRE.

Getting started with

blue dot grid

FOREGROUND AGENTS

Ask questions for root cause analysis, configuration, cost, remediation and other topics.

The platform will suggest the agentic automationto run or pull insights from the database of prior tool runs.

BACKGROUND AGENTS

Agents are constantly running agentic automation in the background, identifying issues that need attention.

Ask about what happened yesterday, or connect issues to notifications, remediations, etc.

30 DAYS?

Our FDEs or our partners will work with your team to build 30 new agentic automations for your infra, apps, data and workflows, getting your team to first production use and showing your experts how to take it from there.

You are in control.

THUMBS UP?

Get AI-enhanced feedback from your users, showing where new tools should be prioritized for investigation, remediation, reporting or other uses.

Product management built in by design.

3,432
AI SRE Tools in the library for cloud infrastructure, platform and applications
86,524
Autonomous AI Troubleshooting Sessions, saving time and reducing MTTR
2,562
Hours of downtime saved by AI-assisted triage, root cause analysis and remediation

Can my team deploy ?

We work in the strictest financial services, health care and government environments in the industry

Green check
Hybrid SaaS and self-hosted deployment options. Air-gapped? No problem.
Green check
Bring-your-own-LLM-endpoint. Best-in-class enterprise data security guarantees.
Green check
Tested on all major clouds and various on-prem infrastructure configurations.

Need help with a business case?

Our team can help you build a business case for production environments, non-production environments, or both.

We typically do this after a 30 day PoV so we can use real production data in your environment.

View samples

Developer Productivity

“Developers ask us 10 questions per day. Each one implies they were blocked for about an hour. If they ask RunWhen AI Assistants, we get back 10 developer hours per day.”

Reliability vs Cloud Cost Trade-Offs

“RunWhen SLOs say this service is healthy 99.99% of the time. What if we drop to a 98% target and scale replica counts down by half?”

Scale Faster Than Headcount

“We have multiple cloud environments scaling up… I need either one more person per cloud environment or one person with ten RunWhen AI Assistants to cover both.”

Developer Self-Service

“Developers ask us 10 questions per day. Each one implies they were blocked for about an hour. If they ask RunWhen AI Assistants, we get back 10 developer hours per day.”

Reduce Downtime

“RunWhen can do a minor incident RCA in 2 minutes that typically takes about an hour. Assuming one minor incident per month…”

Reduce Observability Spend

“We can gradually cut back our observability bills in non-prod environments as teams get used to asking RunWhen AI Assistants questions instead of using dashboards.”

Reliability Program Value

“In between incidents, we followed the RunWhen Reliability To-Do list on our tier-1 services. Our top SLOs went from 96% to 98%, on track for 99% before year end...”

half rings