Provide a 24/7 Troubleshooting
Provide a better developer experience and free up your Kubernetes experts for strategic projects. Our Digital Assistants take queries from anyone - think stack overflow queries - and suggest commands from our community that have been approved by the team for that user to run. They can do this out-of-the-box.
If you choose to give them credentials, Digital Assistants can run the commands, suggest next steps, generate triage reports, and escalate to colleagues on the team when needed.
Advanced use cases
While most users start with Digital Assistants for a 24/7 Help Desk, they can play a number of roles in helping your team over time.
"Pair Programming" with Digital Assistants to accelerate onboarding new colleagues.
Most Kubernetes teams are too small to emulate the 6+ month training in hyperscale companies. Inspired by the productivity of pair programming with AI, Digital Assistants plus the scripts from RunWhen’s Community help engineers new to SRE rapidly climb up the learning curve. RunWhen delivers this use case out of the box.
Meet RunWhen Products
RunWhen consists of an open-source community, an open-source tool and a paid SaaS platform all dedicated to troubleshooting the Kubernetes ecosystem.
RunWhen Platform is our SaaS product that brings the full Digital Assistant experience. Digital Assistants can respond to questions, alerts, webhooks, etc. and suggest troubleshooting commands to run, or can even run their own autonomous troubleshooting sessions.
AI assisted troubleshooting
Collaborative & interactive tech stack maps
Reliability engineering foundation
RunWhen Local is an open source tool that runs on a developers laptop with a kubeconfig, generating a wiki-like cheat sheet with commands from our Authors that anyone on the team can copy and paste for troubleshooting, or that can be run by RunWhen Platform's Digital Assistants.