Pricing
"I saved four hours of downtime for the same price as a coffee."
Our Pricing Plan
Simple annual pricing for small teams or outcome-based pricing for larger enterprise deployments
30 Skills /
30 Day Sprint
professional
services
- Start with either an analysis of a ticket queue or a set of interviews
- Install the self-hosted RunWhen Agent runtime and authoring tools, 60 day license included
- Import all relevant Skills from the library
- Build 30 new multi-vendor Skills (new integrations) using RunWhen authoring tools
If you choose not to move forward, your team can run the 30 new Skills as stand-alone automation (CLI tools) or integrate them into Agent platforms from Microsoft, Anthropic, Google and others. They are yours to keep.
Tickets
license
Tickets, Chats
license
Tickets, Chats, Alerts, Webhooks
license
A Typical Engagement Timeline
In a large organization, RunWhen typically starts with infrastructure SRE or platform teams that are "guilty until proven innocent." After freeing up their time, they serve as automation ambassadors for a team-by-team roll-out across applications.
An Incident Analysis?
Prior to an installation, our team can help with tools to that analyze your existing alerts or tickets to build a preliminary business case.
per thousand tickets
>4 hours MTTR
<1 minute MTTR
Automation can cut observability costs
Some of our most popular automation libraries copy logs directly from pods and VMs into Jira/Github tickets. Connecting this to VSCode, alerts and CI/CD webhooks removes the need to ingest and store 90%+ of non-prod logs.
Operate at lower cost with AI Engineering Assistants
Kubernetes stands as a cost-effective cloud platform choice. Integrating AI tools for non-experts, like app developers or junior SREs, brings a 60% reduction in KTLO engineering costs.
Test your assumptions quickly with Enterprise PoC
RunWhen offers a troubleshooting library for all environments, streamlining knowledge and consolidating tools.
Get started quickly with the RunWhen PoC/PoV guide
This document provides reference materials for architecture, security reviews, sample discussion guides, and outlined directions for quantitative business case development. Additionally, PoCs include weekly check-ins with the RunWhen engineering team and support via email, Slack, and video conferencing during US Eastern business hours.
